On this page, you can find a list of frequently asked questions. We tried to give a clear, short answer to all these questions. Is your question not in this list? Please contact us by using the form on the website.
Yes, you don’t have to have a prescription or referral from your doctor to buy a Urecta erection pump.
For safe usage and cleaning the Urecta erection pump we would advice you to watch the instructional video on the website.
The Urecta erection pump is medically tested and limited. The pressure in the system can be built up to a maximum of 0,3 bar, which is sufficient to get a full erection.
You can’t keep the clamping ring around your penis for longer than 30 minutes. During the clamping your penis will get darker in colour because of the lack of oxygen. If you have the urge to go on after this period, we advise to rest your penis for a couple of minutes. After that, you can use the Urecta erection pump safely again.
The cylinder is usable for a penis up to 23 cm in length. The inner diameter of the shaft is 5,6 cm. Because of that, the Urecta erection pump is usable for nearly every penis. However, if your penis is a bigger size, we advise you to mention this on the contact form so a fitting shaft can be manufactured for you.
K-Y gel is recommended by Urecta because of its thicker consistency. It is a safe and neutral substance based on pure, distilled water which makes sure the different parts attach to each other airtight. The use of Vaseline is strictly prohibited. Vaseline is a substance made from oil so it will degrade the rubber.
Especially in the beginning, after a long period of inactivity or medical procedure, the vessels in the penis are in bad condition. For extra stimulation, you could take the pill Sildenafil Teva. This causes a widening of the vessels. With this, the Urecta erection pump can do its work even better and quicker. Ask your doctor if you can use this.
60% of the current users are prostate patients, 30% are diabetics or heart- and coronary patients. Several paraplegics have been helped with the Urecta erection pump. The rest of our users are men with erectile dysfunction who can’t be helped by other means or they choose not to use these. For this reason, the number of users is rising quickly.
It is possible to get the delivery at an alternative address. During the ordering procedure, you are asked for a delivering address. This can be a private or a business address.
As a consumer, you have 14 days recalling right. Besides that, Urecta gives you a 3-month trial period of the Urecta erection pump. When you are not satisfied, you will receive a refund of 2/3 of the retail price after returning the product. With that, Urecta holds the right to refuse the returned item when it is damaged or returned incomplete or broken. The warranty for technical products is standard 1 year for Urecta.